Privacy Policy

Please read our Online Privacy Statement below to find out any additional details about particular this particular site and services that you may use. This TePe USA Online Privacy Statement applies to data collected by TePe USA through the majority of its Web site and services, as well as its offline product support services. It does not apply to 3rd party vendors or services that may appear from time to time on our web site and literature. 

Collection of Your Personal Information: 
On our site, we may ask you to provide personal information, such as your e-mail address, name, home or work address, or telephone number. We may also collect demographic information, such as your ZIP code, age, gender, preferences, interests and favorites. In order to access some TePe USA services, you will be asked to sign in with an e-mail address and password, You can use the same credentials to sign in to many different sections of our site and services, as well as those of select TePe USA partners. By signing in on our site or service, you may be automatically signed into other TePe USA sites and services. If you access our services via a mobile phone, you may also use your telephone number As part of creating your credentials, you may also be requested to provide questions and secret answers, which we use to help verify your identity and assist in resetting your password, as well as an alternate e-mail address. Some services may require added security, and in these cases, you may be asked to create an additional security key. Finally, a unique ID number will be assigned to your credentials which will be used to identify your credentials and associated information. 

We may collect information about your interaction with the TePe USA site and services. For example, we may use website analytics tools on our site to retrieve information from your browser, including the site you came from, the search engine(s) and the keywords you used to find our site, the pages you view within our site, your browser add-ons, and your browser's width and height. We may also use technologies, such as cookies and web beacons (described below), to collect information about the pages you view, the links you click and other actions you take on our sites and services. Additionally, we collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring Web site addresses. We may also collect information about page views on these third party sites as well. 

When you receive newsletters or promotional e-mail from TePe USA, we may use web beacons (described below), customized links or similar technologies to determine whether the e-mail has been opened and which links you click in order to provide you more focused e-mail communications or other information.

 In order to offer you a more consistent and personalized experience in your interactions with TePe USA, information collected through one TePe USA service may be combined with information obtained through other TePe USA services. We may also supplement the information we collect with information obtained from other companies. For example, we may use services from other companies that enable us to derive a general geographic area based on your IP address in order to customize certain services to your geographic area. 

Use of Your Personal Information:
TePe USA  collects and uses your personal information to operate and improve its sites and services. These uses may include providing you with more effective customer service; making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our products, services and technologies; and displaying content and advertising that are customized to your interests and preferences. For more information about the use of information for advertising. We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. Some Insane Custom Cycles services, such as the TePe USA Newsletter may send periodic member letters that are considered part of the service. We may also occasionally send you product surveys or promotional mailings to inform you of other products or services available from TePe USA and its affiliates. Personal information collected on TePe USA sites and services may be stored and processed in the United States or any other country in which TePe USA  or its affiliates, subsidiaries or service providers maintain facilities.

TePe USA abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union. 

Sharing of Your Personal Information: 
Except as described in this statement, we will not disclose your personal information outside of TePe USA and its controlled subsidiaries and affiliates without your consent. Some TePe USA services may be co-branded and offered in conjunction with another company. If you register for or use such services, both TePe USA and the other company may receive information collected in conjunction with the co-branded services. We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services. Those service providers will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose. We may access or disclose information about you, including the content of your communications, in order to: 

(a) comply with the law or respond to lawful requests or legal process; 
(b) protect the rights or property of TePe USA or our customers, including the enforcement of our agreements or policies governing your use of the services; or 
(c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of TePe USA employees, customers or the public. Accessing Your Personal Information: You may have the ability to view or edit your personal information online. In order to help prevent your personal information from being viewed by others, you will be required to sign in with your credentials (e-mail address and password). The appropriate method(s) for accessing your personal information will depend on which sites or services you have used. 

Communication Preferences: 
You can stop the delivery of future promotional e-mail from TePe USA sites and services by following the specific instructions in the e-mail you receive. You may also have the option of proactively making choices about the receipt of promotional e-mail, telephone calls, and postal mail from particular TePe USA sites or services by visiting and signing into the following pages: The TePe USA.com Profile Page allows you to choose whether you wish to receive marketing communications from ardentstaffing.com, to select whether ardentstaffing.com may share your contact information with selected third parties, and to subscribe or unsubscribe to newsletters about our products and services. 

Display of Advertising:
 Many of the Web sites and online services we offer, as well as those of our partners, are supported by advertising. Through the TePe USA site and its afiiliates, we may display ads on our own sites and the sites of our advertising partners. When we display online advertisements to you, we will place a persistent cookie on your computer in order to recognize your computer each time we display an ad to you. Because we may serve advertisements on many different Web sites, we are able to compile information over time about where you, or others who are using your computer, saw and/or clicked on the advertisements we display. We use this information to make predictions about your characteristics, interests or preferences and to display targeted advertisements that we believe may be of interest to you. We may also associate this information with your subsequent visit, purchase or other activity on participating advertisers’ Web sites in order to determine the effectiveness of the advertisements. While we may use some of the information we collect in order to personalize the ads we show you, we designed our systems to select ads based only on data that does not personally and directly identify you. For example, we may select the ads we display according to certain general interest categories or segments that we have inferred based on:

 (a) demographic or interest data, including any you may have provided when creating an account (e.g. age, zip or postal code, gender), demographic or interest data acquired from other companies, and a general geographic location derived from your IP address, 
(b) the pages you view and links you click when using TePe USA and its advertising partners’ Web sites and services, and (c) the search terms you enter when using Internet Search Services such as Google. When we display personalized ads, we take a number of steps designed to protect your privacy. For example, we store page views, clicks and search terms used for ad personalization separately from your contact information or other data that directly identifies you (such as your name, e-mail address, etc.). Further, we have built in technological and process safeguards designed to prevent the unauthorized correlation of this data. We also give you the ability to opt-out of personalized ads. For more information or to use the opt-out feature, you may visit our opt-out page. Security of Your Personal Information: TePe USA is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always log out before leaving a site or service to protect access to your information from subsequent users. 

Use of Cookies:
The TePe USA website uses "cookies" to enable you to sign in to our services and to help personalize your online experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies contain information that can later be read by a Web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer. One of the primary purposes of cookies is to store your preferences and other information on your computer in order to save you time by eliminating the need to repeatedly enter the same information and to display your personalized content and appropriate advertising on your later visits to these sites. The TePe USA Web site also uses cookies as described in the Collection of your Information and Display of Advertising sections of this privacy statement. When you sign in to our site, we store your unique ID number, and the time you signed in, in an encrypted cookie on your hard disk. This cookie allows you to move from page to page at the site without having to sign in again on each page. When you sign out, these cookies are deleted from your computer. We also use cookies to improve the sign in experience. For example, your e-mail address may be stored in a cookie that will remain on your computer after you sign out. This cookie allows your e-mail address to be pre-populated, so that you will only need to type your password the next time you sign in. If you are using a public computer or do not otherwise want this information to be stored, you can select the appropriate radio button on the sign-in page, and this cookie will not be used. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to sign in or use other interactive features of TePe USA sites and services that depend on cookies, and some advertising preferences that are dependent on cookies may not be able to be respected. If you choose to accept cookies, you also have the ability to later delete cookies that you have accepted. In Internet Explorer 7, you can delete cookies by selecting “Tools”, “Delete browsing history” and clicking the “Delete Cookies” button. If you choose to delete cookies, any settings and preferences controlled by those cookies, including advertising preferences, will be deleted and may need to be recreated. 

Use of Web Beacons: 
The TePe USA Web pages may contain electronic images known as Web beacons - sometimes called single-pixel gifs - that may be used to assist in delivering cookies on our sites and allow us to count users who have visited those pages and to deliver co-branded services. We may include Web beacons in promotional e-mail messages or our newsletters in order to determine whether messages have been opened and acted upon. TePe USA may also employ Web beacons from third parties in order to help us compile aggregated statistics regarding the effectiveness of our promotional campaigns or other operations of our sites. We prohibit Web beacons on our sites from being used by third parties to collect or access your personal information. Finally, we may work with other companies that advertise on Microsoft sites to place Web beacons on their sites in order to allow us to develop statistics on how often clicking on an advertisement on an TePe USA site results in a purchase or other action on the advertiser's site. 

Controlling Unsolicited E-mail ("Spam"):
 TePe USA is concerned about controlling unsolicited commercial e-mail, or "spam." Insane Custom Cycles has a strict Anti-Spam Policy prohibiting the use of a e-mail accounts to send spam. TePe USA]  will not sell, lease or rent its e-mail subscriber lists to third parties. While TePe USA continues to actively review and implement new technology, such as expanded filtering features, there is no currently available technology that will totally prevent the sending and receiving of unsolicited e-mail. Using junk e-mail tools and being cautious about the sharing of your e-mail address while online will help reduce the amount of unsolicited e-mail you receive. Enforcement of This Privacy Statement: If you have questions regarding this statement, you should first contact us by sending us an email at: info@tepeusa.com.

If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact us directly via telephone: 1.888.644.8373

or you can also contact us via US Mail at the following address:
TePe USA  Attention: Customer Support

Privacy Policy Changes to This Privacy Statement: 
We will occasionally update this privacy statement to reflect changes in our services and customer feedback. When we post changes to this Statement, we will revise the "last updated" date at the top of this statement. If there are material changes to this statement or in how TePe USA will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how TePe USA is protecting your information.