At TePe Oral Health Care, we aim to exceed your expectations! To ensure your satisfaction, TePe products are always 100% guaranteed.
*All products may be returned for full refund within 15 days of receipt, subject to the following terms & conditions:
- All returns must be authorized by a TePe Customer Care Representative (see Product Return instructions below)
- Due to the hygienic nature of our products, products must be returned in sellable condition and in original TePe packaging.
- Customers are responsible for return shipping costs associated with returns, except in cases of damaged merchandise or if incorrect orders are shipped in error.
Product Return Instructions:
- A TePe Customer Care Representative MUST authorize all returns.
- To Request Return Authorization, please call us at 714-91-6700 to initiate your return request.
- If you received the incorrect items or damaged products, please contact us at 714-91-6700.
- Please be prepared to provide the Order # and/or Invoice Number, quantities and reason for the return.